Shipping method｜International

Due to the impact of the coronavirus delivery services for some area have been suspended indefinitely, If you have ordered any products that cannot be delivered because of this situation your order will be cancelled and refunded.
We will be updating with more information once we have it.

 

 - Shipping operator: EMS / International Parcel via Airmail (Japan Post)
- Purchases are normally shipped within 7-14 business days after order receipt.
- Please take note that delivery may be delayed at times of high order volumes.
- No shipments are made on retail store holidays and on summer holidays and year-end holidays of the Company.
- Shipment dates can not be specified.
- Shipment arrival can be delayed due to weather-, road-, or regional conditions.
- Separately ordered items cannot be shipped together. All orders are shipped individually.
- Gift wrapping and shipment with a shopping bag enclosed are not available.
If the item is refused by the recipient or returned due to customer preference, the return shipping cost will be the responsibility of the customer.

Selling price(JPY)｜International

Zone		1	2	3	4	5
Delivery to*		China, Korea, Taiwan	Asia (excluding China, Korea and Taiwan)	Oceania, Canada, Mexico, Middle East, Europe	United States (including overseas territories such as Guam)	Latin America (excluding Mexico) and Africa
〜500g		1,450	1,900	3,150	3,900	3,600
〜1kg		2,200	3,150	4,400	5,300	5,100
〜2kg		3,400	4,550	6,700	7,900	8,100
〜3kg		4,400	5,750	8,800	10,300	11,100
〜5kg		6,400	8,150	13,000	15,100	17,100
〜10kg		10,600	13,350	23,500	27,100	29,700
〜20kg		18,600	23,350	44,500	51,100	53,700
〜30kg		26,600	33,350	65,500	75,100	77,700

*Some areas may not be eligible for the delivery service. 

 

Customers are responsible for all handling fees, taxes and duties associated with shipping to their respective countries. These charges must be paid by the recipient of the parcel. We are not responsible for any customs and import duty charges. Please contact your local customs office in regards to any customs and import duty charges.

 

Required payments other than purchase price｜International

 

- Shipping charges
- Customs duty

Order cancellation, returns, and exchange of purchases｜International

 

- As rule, purchases cannot be returned or exchanged except.

 

Refusal of delivery or long-term absence｜International

 

- Customers are responsible to take delivery of their ordered shipments. If a customer is absent and delivery is not taken by the end of the temporary storage period, the shipment will automatically be returned and the order cancelled. Re-shipment after return and cancellation is not possible. Please note that in such a case, depending on the circumstances, the Company can require the customer to pay the round-trip delivery charges.

We don't accept lower the invoice price.